New employees: Things to know Japanese company culture

For those who have received naitei(内定), April is the time to start work. In order to be confident when starting out in a new workplace, We would like to send you an article to read about things to prepare and pay attention before going to work at the company.

I. Working is not just “Stay at the company”

3 things employees need when working in Japanese company:

1 / Ensuring working time is the most basic requirement that any company has, but in Japanese companies, it is about 10 minutes before going to work and leaving after about 5 minutes has become the law.

2/ Catch the job quickly. In order to be able to work and keep up with colleagues, new employees should actively ask for things that they can do and help their peers and superiors, not just wait until the upper echelon takes the initiative. just made Understand your position and responsibility, self-discipline. This not only helps you get used to the job, does the job, but also helps you get a high rating from the superiors and colleagues.

3/. Know the regulations of the company. In addition to the general rules that every company must follow, each company has its own culture, so in addition to the general knowledge to be prepared at work like language, expertise, knowledge of those The company’s own regulations need to be well understood. For example, regulations on overtime work, alternate office cleaning, …

Points need attention on time

We all know the culture of Japanese people attaches great importance to punctuality, but not everyone guarantees 100% never to be late. Some Japanese companies also have the basic rules for delaying not becoming employees’ habits like

– Going 3 times late will lose 1 paid vacation. Some companies will deduct wages as a form of punishment.

– If you have an appointment, you must arrive 10 minutes before the appointment time and notice the phone status to make contact when necessary.

– Prepare well before the meeting, avoid negligence even if it is an internal meeting to ensure that the meeting time will go smoothly.

– Do not arrange for things to be prepared for when it is not yet ready to leave.

Things to do when you’re late

Sometimes it is impossible to be late, and how to handle it properly at that time ?! Keep in mind what you need to do.

Late working hours: contact the company at least 10 minutes before work, then apologize for being late, and if you are late for objective reasons such as slow trains, you must submit a late slip or papers prove late arrival is due to objectivity.

Delayed appointment with a client: Late appointment is strictly prohibited when having an appointment with customers. If this is the case, quickly contact the other party and discuss the time to meet or change the date of the meeting, and not forget to apologize for the inconvenience caused.

Business People Handshake Greeting Deal at work.

In any case, sophistication is also a taboo, so when you’re late, say sorry first, and when asked why you should be honest. An apology is not mean that you are bad or wrong, but sometimes it shows a positive attitude, a sense of responsibility.

II. Attitude at work

Keeping the correct posture: Keeping your posture right when you walk, or while sitting and working, does not affect your health, and more importantly, it does not cause loss of sympathy or feelings “look tired “for the people around.

Pay attention to your surroundings: When talking or discussing with colleagues, don’t forget to pay attention to the people around you. Maybe while saying that you accidentally said a bit loudly, your colleagues around you are distracting, especially when they are talking on the phone with customers, it is extremely disrespectful.

Actively pick up the phone: For new people, getting a phone is one of the important things to do. Always keep a note close to the phone and always in a prepared position to quickly pick up the phone when a call comes in.

Doing errands: Errands are not meaningless. In any company newcomers also have to do tasks such as cleaning, arranging papers, copying, preparing the necessary things for the meeting, … Doing errands will help you get used to the working environment. From there, learn how to observe to remember work and will better understand the work that you will do later.

Respect for superior and colleagues: In Japan, sempai-kouhai culture is highly valued. No matter how older you are, how high your degree is, or how much you know, but when you are new to a new company, your bosses and colleagues are the ones who have more work experience in the company than you , respect them so that the relationship in work is convenient and fun. Although there are sometimes disagreements about ideas, first listen and, if really inappropriate, can be discussed again.

The desk is always neatly tidy: Not only does the desk keep neatly at work, always make sure the desk looks neat before leaving the company. This will help you to have a high performance, keep a beautiful working environment when a visitor suddenly arrives.

job-tenashi It job Japan

Notice of progress and handover of work before going home: In order for people to understand the situation of work, coordinate when necessary, before leaving the company, do not forget to note what to do on the day. and remember to report the progress of your work to your superiors.

Do not go out on your own without notifying: Being in business hours, if you go out, ask for the superior’s permission and inform you of your arrival, as well as the time you return to the company so that people can arrange work for you when absent. Notification can be by speaking directly at the meeting early in the morning or by email, depending on the situation.

III. Avoid confused public and private

What is public private confused?
Confusive publicity is when you do not distinguish clearly what is the job that is private. Everyone knows that it is not allowed to confuse public and private companies, but many people still let this happen, for example, bring their belongings home, do their own work during working hours, etc. Of course there is merit. The company accepts this depending on the nature and profession of work, but it is best to avoid public service.

Boundaries between public and private
In the other contries, many people have a habit of decorating desks at companies, bringing home office stationery products, using machines in the company for personal purposes, but not in Japan. Every company allows this.

In fact, some common things are divided as follows:

  • Can eat and drink with colleagues after working hours, copy the notice of the holiday calendar at the company, …
  • It is not allowed to do personal things during office hours, use of furniture, facilities of the company for personal purposes unrelated to work such as bringing a pen at the company home, bringing toilet paper The company uses it, receives you at the company, calls the co-workers by the nickname, uses the company’s phone for personal use, ect

IV. Company secret


Keeping the internal affairs confidential, the parties’ personal information is something that any company employee must follow. Avoid disclosing information to people outside the company, people in other departments, avoiding bringing important documents out. If misplaced documents will seriously affect the company’s projects, unfortunately it is customer information, which greatly affects the reliability of the company in the eyes of customers.

V. Conclusion


Professional efforts and the right codes of conduct will help you get a high appreciation from your colleagues and facilitate your work. With the above information Job Tenashi hopes to help you be more confident to have a good start.

Leave your thoughts